From 1st December 2015 onwards, all Well-Com customers will begin receiving services from More Telecom. All plans and pricing will remain the same, data inclusions will all increase and customers will be serviced by More Telecom's Melbourne based support team. For full information on More Telecom please see their website: http://www.moretelecom.com.au

If you require any assistance with your Internet service or email please call our technical support team on 1300 850 462. They are available between 8am and 8pm Monday - Friday and 9am - 5pm on weekends and public holidays. You will find that you require outgoing authentication in order to send mail via: mail.well-com.net.au Authenmtication for outgoing mail is the same as your incoming mail, ie. username: full email address and then your email password. Our team can assist you if you require assistance. Alternatively Webmail can now be accessed again using the link above.

If you require any assistance with any billing related enquiries from 1st December 2015 onwards please call the More Telecom Melbourne based customer service team on 1800 733368.