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Terms and Conditions
Terms and Conditions:
Our policy is to provide Internet services for the family, home user
and small business at the same price everywhere in Australia. If you live in the country, a town or a city, you will always pay
the same price!
WellCom provides members with "affordable" services that
the family can enjoy, which are designed to be shared by all members in
a fair and equitable manner and not to be monopolized or abused by individuals
at the expense of others. Dial up services are via local call access across the whole of Australia.
To maintain this quality of service for all members, WellCom does not
supply services to large corporations or government departments at the
expense of members and complies with legislation and directives that restrict
sites distributing pirated music, software, hard core pornography and
unsolicited e-mail (SPAM). WellCom does not allow you to send unsolicited
or unwanted mail to individuals or individual business accounts.
New customers and members should be aware that our preferred method
of payment is via credit card, however payment by cash, cheque or money
order may be used.
If you intend to use WellCom for purposes not in keeping with this
policy, you should make arrangements to find an alternative service more
suitable to your needs.
WellCom provides FREE Customer Service on number 02 6845 4033 which is available Mon to Fri from 9am to 5pm
NSW time. Out side of these hours there is a phone answering machine to leave any messages and we will usually get back to you within a few hours.
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